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Firmware must be updated while in USB-HID mode. If you are in USB-keyboard mode, change to USB-HID mode before updating the firmware

  1. Download and unzip Firmware Update Package from VP3300USB (IDVP-XXXX) - Home
  2. ensure the reader is in USB-HID mode (you cannot update the firmware from USB-keyboard mode)
  3. follow the instructions found in the package