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kb-troubleshooting-article

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Is there a maximum number of charging cycles for the VP3300 battery? And if the battery reaches the point where there is little to no capacity, will the card reader continue to function properly when connected to external power? (Knowledge Base)
Feb 18, 2020 • Yan Mu
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How to restrict the transaction when the pairing is lost between the VP5300 and L100? (Knowledge Base)
Oct 21, 2019 • Yan Mu
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Sometimes 4F is returned with an empty value. How do I provide the AID on the receipt if 4F is not provided or is empty? (Knowledge Base)
Feb 07, 2019 • Yan Mu
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Augusta - Injected is a DEK but with encryption not enabled. (Knowledge Base)
Feb 04, 2019 • Yan Mu