I'm using an Augusta with an Android device and I'm getting errors or character loss on swipe. Why is this happening and what can I do?
In the case of an error, check the data in Notes or another space or app on that Android device that won't parse or reformat the results to confirm that there is character loss. In case this is unclear, you can also test the reader on Notepad using a Windows computer. Our Parsomatic tool can confirm your findings: http://www.idtechproducts.com/support/downloads/general-reference/tools/955-parsomatic/file
After confirming, please adjust the character delay per the below setting details in case doing so corrects the issue. See the manual for details. Augusta in Keyboard mode supports ITP format.
In case you're programming the device or using it in HID mode, the Task for this command is 73. The manual includes details NGA protocol, although in case of data integrity issues with the device in HID mode, configure the polling interval instead (Task 73 Function ID 14), but note that for the Augusta, the polling interval is not supported in Keyboard mode.
Set Character Delay
52 12 - Review Setting
53 12 01 XX - Set Setting
30 - 2ms output delay per character
31 - 4ms output delay per character
32 - 6ms output delay per character
33 - 8ms output delay per character
34 - 10ms output delay per character
35 - 12ms output delay per character
36 - 0ms output delay per character
How to send commands - How do I configure the prefix, suffix, postamble, preamble, and start/end sentinels to a SecureMag, SecureHead (Secure line of readers) Reader?
Quick Chip - How Do I Enable/Disable Quick Chip for KeyBoard Emulation (QCKB) on the Augusta?